🛠️ Genuine Kidvelo replacement rear axle chain tensioner

⚙️ Helps maintain correct chain tension for smooth riding

🔩 Designed for a precise fit on compatible Rookie models

🚴 Supports efficient pedal performance and chain alignment

💪 Durable construction built for everyday riding conditions

🔧 Easy-to-install replacement part using standard bike tools

🎯 Helps reduce chain movement and improve drivetrain stability

♻️ Ideal for replacing worn, damaged or missing tensioners

• Smoother Pedalling – Helps keep the chain properly tensioned for a more consistent ride.
• Restores Bike Performance – Genuine replacement part brings the bike back to its original setup.
• Cost-Effective Repair – Replacing a small part is much cheaper than replacing major drivetrain components.
• Quick And Easy Fix – Simple installation gets kids back riding with minimal downtime.

We want every family to feel completely confident shopping with us.

That’s why all products purchased from Kidvelo Bikes are backed by manufacturer warranties and our 30-Day Love Your Ride Guarantee.

If something isn’t right, we’re here to help make it easy.

Our Product Warranties

Kids Balance Bikes

5-Year Warranty against manufacturing defects

Weight limits apply:

12″ Bikes: up to 30kg
14″ Bikes: up to 50kg
18″ Bikes: up to 100kg
24″ Bikes: up to 120kg

Kids & Adult Helmets

1-Year Warranty against manufacturing defects

Bike Accessories

1-Year Warranty against manufacturing defects

30-Day Love Your Ride Guarantee

We want your child to absolutely love their new ride.

If you’re not completely satisfied, please contact us within 30 days of delivery and we’ll work with you to find the best solution.

Often, a quick conversation can resolve sizing, setup or adjustment concerns without needing a return.

Need To Make A Warranty Claim?

We’ve made the process simple.

Email us at:
support@kidvelobikes.com.au

Please include:

✔ A brief description of the issue
✔ Clear photos of the product
✔ Your full shipping address
✔ Daytime contact number
✔ Email address
✔ Production date / batch number (if applicable)

Our team will review your claim and respond as quickly as possible.

Returns & Exchanges

If you’d like to return or exchange an item, please contact us first with your proof of purchase.

We’ll provide a Return Authorisation Number and guide you through the process.

Please Note

Return shipping costs are the responsibility of the customer for change-of-mind returns or exchanges.

If we have made an error with your order (such as sending the wrong colour, size or model), we will provide a pre-paid return label at no cost to you.

Choosing The Right Size

To help avoid returns, please carefully review sizing information on each product page.

If you’re unsure, our team is always happy to help before you order.

Ordering the incorrect size is not considered a shipping error.

Before Opening Your Product

If there is any chance you may need to return your order for personal reasons, please leave the product unassembled and in original packaging until you’ve contacted our team.

We’re Here To Help

Our goal is simple:

To get your child riding confidently and happily as quickly as possible.

If you have any questions about sizing, setup, warranties or returns, our Sydney-based team is here to help.

Email: support@kidvelobikes.com.au
Phone: +61 408 604 375

We want every family to feel completely confident shopping with us.

That’s why all products purchased from Kidvelo Bikes are backed by manufacturer warranties and our 30-Day Love Your Ride Guarantee.

If something isn’t right, we’re here to help make it easy.

Our Product Warranties

Kids Balance Bikes

5-Year Warranty against manufacturing defects

Weight limits apply:

• 12″ Bikes: up to 30kg
• 14″ Bikes: up to 50kg
• 18″ Bikes: up to 100kg
• 24″ Bikes: up to 120kg

Kids & Adult Helmets

1-Year Warranty against manufacturing defects

Bike Accessories

1-Year Warranty against manufacturing defects

30-Day Love Your Ride Guarantee

We want your child to absolutely love their new ride.

If you’re not completely satisfied, please contact us within 30 days of delivery and we’ll work with you to find the best solution.

Often, a quick conversation can resolve sizing, setup or adjustment concerns without needing a return.

Need To Make A Warranty Claim?

We’ve made the process simple.

Email us at:
support@kidvelobikes.com.au

Please include:

✔ A brief description of the issue
✔ Clear photos of the product
✔ Your full shipping address
✔ Daytime contact number
✔ Email address
✔ Production date / batch number (if applicable)

Our team will review your claim and respond as quickly as possible.

Returns & Exchanges

If you’d like to return or exchange an item, please contact us first with your proof of purchase.

We’ll provide a Return Authorisation Number and guide you through the process.

Please Note

Return shipping costs are the responsibility of the customer for change-of-mind returns or exchanges.

If we have made an error with your order (such as sending the wrong colour, size or model), we will provide a pre-paid return label at no cost to you.

Choosing The Right Size

To help avoid returns, please carefully review sizing information on each product page.

If you’re unsure, our team is always happy to help before you order.

Ordering the incorrect size is not considered a shipping error.

Before Opening Your Product

If there is any chance you may need to return your order for personal reasons, please leave the product unassembled and in original packaging until you’ve contacted our team.

We’re Here To Help

Our goal is simple:

To get your child riding confidently and happily as quickly as possible.

If you have any questions about sizing, setup, warranties or returns, our Sydney-based team is here to help.

Email: support@kidvelobikes.com.au
Phone: +61 408 604 375