30 Day Money Back Guarantee

We appreciate that you put your trust in us when you order a bicycle sight unseen. We’re confident that the lucky person who’s going to ride this bike will love it. To be sure, we encourage you to buy it, try it out on a clean dry surface and if for any reason you don’t love it, you can return it to us within 30 days for an exchange or a full refund less the return shipping fee. Just make sure to hold onto the original packaging until you know it’s right.

Rules and Stuff

Shipping Charges: Promotional domestic flat rate shipping charges ($15 bike shipping) are refundable. Expedited shipping charges are non-refundable.
If your order qualifies for promotional or free shipping because of the order amount (Free shipping for orders above $250 part and accessory purchases) and by returning a part of the order your order total is under the threshold amount to receive the promotional shipping rate, the difference between the non-promotional rate and the promotional rate will be deducted from your refund.
 
Returns must be tendered to the shipping carrier within 30 days of the delivery date.
 
Refunds will be credited back to the original payment method that you used to make the purchase.
 
Bikes: We encourage you to try out your new bike. Assemble it, make sure it’s the right size, and test it out on clean surface. If you feel you need to test the bike outside to get a sense of whether it’s the right bike, go for it. Please treat this like a bike shop test ride in a parking lot. Try to keep the bike looking clean and new and don’t take the bike on a long ride, on dirt trails, or in mud. We’re all about letting groms get grimy on their bikes, but please wait until you are sure you want to keep the bike before setting your little rider loose in the dirt on their new steed.
 
Accessories: Items must be in clean unused condition and must be in their original packaging with all tags attached.
  • For deliveries within the United Kingdom please contact our distributor Kidvelo Bikes UK @ www.kidvelobikes.co.uk
  • Orders for delivery to New Zealand can be made on-line @ www.kidvelobikes.com. Prices are in AUD. 
  • For all other locations please contact us for delivery confirmation and a quote. 

Browse Our Rookie Range of Kids Balance Bikes!

Super lightweight, safe, and easy learn-to-ride balance bikes for kids aged 2 to 9+ years old.

AGES 1 TO 4 YEARS

ROOKIE 12 BALANCE BIKE

The Best 12 inch Balance Bike you can buy for a toddler 1-4 years to learn balance and control first without the complication of pedals and brakes. 

Kids Bikes & Balance Bikes. The Perfect First Bicycle for Kids and Toddlers of all Ages and Abilities

AGES 3 TO 6 YEARS

ROOKIE 14 BALANCE BIKE

The Best 14 inch Balance Bike for a boy or girl that is 3 to 6 years of age. This is the perfect starter bike for kids learning to ride for the first time!

Kids Bikes & Balance Bikes. The Perfect First Bicycle for Kids and Toddlers of all Ages and Abilities

AGES 5 TO 8 YEARS

ROOKIE 18 BALANCE BIKE

The Best Convertible 18 inch Balance Bike for a taller child 5 to 8 years of age. This 2 in 1 balance bike teaches older kids balance first and then adds pedals later!

Kids Bikes & Balance Bikes. The Perfect First Bicycle for Kids and Toddlers of all Ages and Abilities

AGES 9+ TO TEENS

ROOKIE 24 BALANCE BIKE

Largest 24 inch Balance Bike that has add on pedals for older kids 9+ who have struggled to ride a traditional pedal bike or have a disability which makes riding complicated and frustrating.

Kids Bikes & Balance Bikes. The Perfect First Bicycle for Kids and Toddlers of all Ages and Abilities